Majestic Theater

🎬 Entertainment · Dallas

NeverAbsolutely not. I’d never go back, buy again, or use them again.
19

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCleanliness & HygieneFrom Google Reviews
Dec 26, 2025

The theater seats are infested with bed bugs.

NeverCustomer ServiceFrom Google Reviews
Oct 12, 2025

customer was seated in the wrong section after purchasing balcony tickets

NeverCustomer ServiceFrom Google Reviews
Oct 4, 2025

Customer injured by faulty theater seating and received incorrect insurance claim advice.

NeverCustomer ServiceFrom Google Reviews
Aug 28, 2025

Theater denied entry despite valid proof of ticket purchase.

NeverCustomer ServiceFrom Google Reviews
Apr 7, 2025

Staff aggressively rushed customers out of the building after the movie.

NeverOtherFrom Google Reviews
Mar 11, 2025

The theater balcony seats lack sufficient legroom for taller patrons.

NeverCustomer ServiceFrom Google Reviews
Dec 26, 2024

The theater box office is not open for advance ticket sales.

NeverOtherFrom Google Reviews
Oct 9, 2024

The theater seats are uncomfortable and the facility needs renovation.

NeverCustomer ServiceFrom Google Reviews
Sep 12, 2024

Lack of staff supervision regarding patrons standing during the performance.

NeverStaff BehaviorFrom Google Reviews
Aug 16, 2024

General manager was rude and unprofessional during a phone inquiry.

NeverMisleading & FraudFrom Google Reviews
Dec 10, 2022

The theater double charges customers for concession purchases without providing…

NeverCustomer ServiceFrom Google Reviews
Apr 24, 2022

Poor sound quality and staff unable to prepare basic mixed drinks.

NeverOtherFrom Google Reviews
Jan 28, 2020

The theater seating was cramped and the temperature was uncomfortably hot.

NeverCustomer ServiceFrom Google Reviews
Apr 12, 2019

Customer suffered injuries and received no follow-up from theater staff.

NeverOtherFrom Google Reviews
Nov 7, 2018

The air conditioning system was not working during the concert.

NeverStaff BehaviorFrom Google Reviews
Apr 21, 2018

Staff and security were rude and forced re-entry to the theater.

NeverCustomer ServiceFrom Google Reviews
Mar 2, 2018

The theater seating lacks sufficient leg room for tall patrons.

NeverStaff BehaviorFrom Google Reviews
Feb 19, 2018

Staff members displayed poor customer service and negative attitudes.

NeverCustomer ServiceFrom Google Reviews
Nov 22, 2017

Theater failed to provide the specific seats purchased by the customer.