Majestic Theatre

Mandatory phone locking policy prevents access during emergencies

Staff member was excessively rude and unprofessional regarding a misunderstanding.

Poor facility maintenance and lack of staff supervision during the event.

customers were not notified about a rescheduled show

venue failed to provide purchased tickets and refused a refund

Staff refused entry due to alleged invalid ticket and denied manager access.

The venue double sold tickets for the event.

Poor communication, obstructed views, and distracting noise during the performance.

In-seat refreshment order took fifty-five minutes to be delivered

Staff were rude and provided incorrect seating for the show.

Customer denied price adjustment for tickets purchased before a discount code.

Venue refuses to provide accessible seating for a disabled patron.

The theater has poor climate control, overpriced drinks, and outdated facilities.

Security failed to manage crowd control and aisle obstruction during concert.

theatre refused to provide a refund for protected tickets

Inaccessible captioning and staff ignoring requests not to touch wheelchair.

The performance cast lacked preparation and enthusiasm for the show.

Poor facility management, inadequate restrooms, and subpar audio quality.

theatre failed to notify ticket holders of a show cancellation

The theatre cancelled a show without notifying ticket holders.