Makkah Market
🛒 Retail & Products · Torrance
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
Limited parking and higher prices compared to local grocery stores.
Store sells expired products and low quality meat and bread.
Business reply on Google
Thank you for sharing your feedback with us. We appreciate your patronage and value your input as it helps us improve. We apologize for any inconvenience you may have experienced regarding cleanliness and the quality of our meat and products. We strive to maintain a clean and welcoming environment while ensuring the highest standards of freshness and quality. We will review our processes to address the concerns you've raised. If there's anything specific you'd like to discuss or if you have any suggestions, please feel free to contact our customer service. We're committed to providing a better experience for you in the future.
Customer experienced discrimination by staff and early closure of meat department.
Business reply on Google
Dear valued customer, I am deeply sorry to hear about your recent experience at our grocery store. The manner in which you were treated is unacceptable. We want to assure you that this behavior goes against our core values of respect and inclusivity for all customers, and we will be taking immediate steps to address this matter. Regarding the early closure of the meat section, we apologize for any inconvenience this may have caused you. Our store follows strict policies to ensure that all departments close on time, but we understand that this can be frustrating for customers. The butchers take final orders at 5:30PM, and completely shut down at 6:00PM. On occasion we get backed up, or make exceptions so go past said time. We value your support over the past five years and are disappointed that we failed to meet your expectations during your recent visit. I would like to extend our sincere apologies and invite you to contact us directly if you would like to discuss this matter further. I hope that you will give us another chance to serve you in the future. Respectfully, Irfan
The business owner and staff members were rude to the customer.
The produce section is infested with flies.
The food quality was poor and excessively oily.
The beef portion size was insufficient for the price paid.
The chicken tikka was bland and dry.