Mapleton Medical Center, Inc.
🩺 Health & Wellness · Indianapolis
Between really bad and never again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Staff member was rude and failed to process a medication request.
persistent billing errors and inability to contact the billing department
front desk staff failed to return calls to schedule an appointment
Excessive wait times for scheduled medical appointments
Business reply on Google
That may be true. It is NOT OUR FAULT that insurances pay so little. We are forced to see more patients to keep our doors open. This may not be your problem, but it is ours. Patients have complex problems, which if most of our patient really think about it, we NEVER rush you in or out. Don't blame the facility, blame the payors. WE NEVER RUSH YOU IN OR OUT. Most people refer you somewhere else, not that we know everything, but problem solving and diagnostic care is what we do. Because we specialize in obesity and related disorders, we are equipped to treat OSA, DM, HTN, hyperlipidemias and a variety of disorders related to same. We are a teaching institution which slows us down a little, but allows for thorough exams via well-vetted NP's. We do this to help us accommodate more patients AND the patients benefit by seeing a NP who will give a thorough history and physical examination. If you are looking to get in and get out, this is not the place for your diagnostic care. Especially if your problem is complex. Problem-solving takes time. For some reason, patients feel they can spend a lot of time having a physician solve their problems, and pay very little for this. Everyone knows t
Doctor exhibited unprofessional behavior and verbal abuse toward a patient.
Doctor ignored patient symptoms and failed to perform necessary medical testing.
excessive wait times and unprofessional staff behavior
Business reply on Google
This gentleman has NEVER been to MMC