π½οΈ Restaurants Β· Del Mar
total experiences
replied on google
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mandatory table-wide set menu policy restricted individual dining choices
Food quality has declined and wine prices are too high.
Incorrect wine billing and poor service during a long dinner.
Excessive corkage fees resulted in poor perceived value for the meal.
The food quality was disappointing and lacked expected birthday service gestures.
restaurant failed to follow dietary requests and birthday service instructions
Declining food quality and significant price increases for the tasting menu.
Hostess behaved aggressively and food quality was poor.
Poor lighting, slow service, and significant price increases.
Restaurant imposes excessive minimum spend for groups larger than five people.
Inflexible menu policies and slow, inattentive service during dinner.
Excessive wait times and billing error for unserved dessert.
The hostess provided unaccommodating and poor service to guests.
Business reply on Google
Hello Bianca. I am so very sorry to hear that your experience was disappointing. Our management and culinary team work very hard everyday to provide exceptional service and cuisine to each and every guest. It is disappointing for us to hear that this was not your experience. Will you please share in more detail what occurred this evening? I would like to follow up with the staff member to make sure this doesnβt happen again. We take these reviews very seriously as they affect our business and livelihood.
customers experienced food poisoning and received no response from the restaurant
The restaurant does not recycle wine bottles or other waste.