MarQueen Hotel
🏨 Hotels & Travel · Seattle
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Excessive lobby wait time due to room not being ready.
Unsanitary room conditions including soiled linens and hazardous abandoned items.
hotel charges unauthorized amenity fees after claiming hold on credit card
Inadequate parking information, lack of elevator, and noisy floorboards.
Hotel staff member was rude and accusatory during a late-night call.
Hotel staff cancelled confirmed reservation without valid justification
Unauthorized charges were applied to a credit card hold.
Room condition was poor and water service was interrupted during stay.
Valet service lost the customer's car keys.
Hotel room was uncomfortable with broken shower and poor service.
Hotel failed to provide room type and overcharged without issuing refund.
unauthorized charges for a hotel stay that did not occur
Business reply on Google
Dear Keelo, I don't show any reservation under this name. If you used another name and would like to share that with me I would be happy to look into it for you. The only time we would charge a credit card when you didn't stay with us is because you didn't show up the day of the reservation and forgot to cancel it. Thank you, Patty Davis, General Manager
Hotel facilities are dilapidated with broken Wi-Fi, power, and furniture.
Hotel room had broken utilities and poor sanitary conditions.
Outdated room facilities, broken plumbing, and rude breakfast staff.
Hotel failed to provide promised parking for guest vehicle
Room had poor window view and noisy flooring.
Staff lost a ticket causing financial loss and refused reasonable compensation.
The hotel room has a leaky sink and bathtub.
Hotel rooms are outdated and breakfast quality is poor.