Martinez Movers LLC

Business reply on Google

Hello Mr. Bob, We are very sorry about the situation, and thank you for your kind comments. Martínez Movers is always fully willing to take responsibility and fix any damage that may occur during a move. In cases like this, it’s very important that you contact our administration immediately so we can assist you properly. If you would like to reach out to us so we can follow up on your case, please feel free to do so — we are here to help.

Business reply on Google

Thanks for letting us know about this driver but it would be good instead of a bad review, it would be better if you called us immediately to find out who is the driver who is driving badly so we don't need to guess which driver is the one, also if you have the license plate that will help us a lot to we try to find out about this report. But thanks for your intention.

Business reply on Google

Good afternoon Mr Robby ,My name is Silvia Hernandez from Martinez Movers, I think you make the review to the Wrong Company WE ARE MARTINEZ MOVERS OWNER ELEAZAR MARTINEZ NO ERIC. WE DO NOT REQUEST ANY DEPOSIT IN ADVANCE TO OUR CUSTOMER WE OFFER FREE CANCELLATION OR RE SCHEDULE. IF YOU HAVE ANY QUESTIONS OR YOU like talk to us you more than welcome you can call me at any time my phone number 210 7192483 I apreciate if you can correct the this review we working very hard to maintain a very good reputation and this is not help in us. Thanks for your correction. Respectfully Silvia Hernandez Martinez Movers

Business reply on Google

My apologize Ms Chrustina for the miscommunication. We always try to be clear about our minimum time ; when we said minimum time is 2 hrs this is not mean your service will be complete in 2 hrs. 2hrs minimum time means if your move is taking less than 2 hrs we still charge 2 hrs minimum. After 2hrs additional fees according with hourly rate will be apply. Again my apologize for the miscommunication. On our rates. Respectfully: Silvia Hernandez