Marv Golden Pilot Supplies

Business reply on Google

While I appreciate DH’s feedback, the reason that we started doing that (we no longer do so) is the following: Many instructors will send students in with an initial product list. The list usually has specific logbooks, E6Bs, Plotters, and Kneeboards. We always give students the option of changing those if they feel that they should. But many instructors are very specific about which products the student starts with. I am assuming that DH is one of the instructors who does not have a product preference. When that happens and we show the students the options, sometimes it works out great and they choose whichever they like. Often, however, they bring their choices back to their instructors who do NOT like some of the options. Then the students have to come back and exchange their purchases. That ends up being frustrating for the students. For information, there are 6 different Logbooks, 9 different Plotters, 8 different E6Bs, 9 different kneeboards. For some students, this is overwhelming. For others, they are fine with making these choices. We always take the students through the choices. We haven’t ‘gate-kept’ for quite some time, however. DH must have had this happen during a tim

Business reply on Google

We are sorry that you experienced this. But our bank flagged the order and would not let us process it.

Business reply on Google

We actually do post negative reviews. We have 1-star and 2-star reviews on our site for products. Most of the reviews that we receive are positive. But we do not suppress negative reviews. We think that those are also important for customer decision-making.