McCaw Hall

Unsafe crowd management and rude staff behavior during a graduation event.

usher displayed rude behavior and singled out customer for ticket check

Staff failed to resolve seating issues caused by poor line management.

Excessive wait times for entry and concessions at the venue.

Management dysfunction persists despite changes in catering staff.

Poor crowd management, lack of signage, and slow staff service.

Disorganized line management and unprepared staff caused confusion.

The venue is overcrowded and lacks adequate space for patrons.

The venue seating has insufficient legroom and dirty seat covers.

Poor stage visibility, technical issues, and low quality of performances.

Venue required proof of vaccination for entry to purchase tickets.

Bartender allegedly provided discriminatory service based on skin color

Venue failed to enforce late seating policy during the performance.

Inaccessible ticket purchasing options during weekend hours

Security staff repeatedly monitored and confronted a patron without clear cause.

Waitress provided poor service and failed to process payment.

mandatory third party ticket fees due to lack of box office

Poor food quality and preparation at the restaurant

The food quality was extremely poor and overpriced.

staff failed to resolve seating issues during the performance