๐จ Hotels & Travel ยท Chicago
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Business uses insecure payment methods and misrepresents its hotel status.
Business requested suspicious Zelle payment and ID for booking access
delayed return of security deposit and poor customer service
Property demanded insecure off-platform payment and personal identification via email.
Business allegedly fails to refund deposits and charges for unprovided services.
unauthorized address change and refusal to refund deposit
Unreliable deposit refund policy and inconvenient remote check-in process.
Business requested suspicious deposits via non-secure payment methods
Excessive nonrefundable security deposit charged for a single night stay.
Hotel demanded extra payment via Venmo and refused a refund.
Business demanded unconventional payment and refused check-in without refunding booking.
business demands off-platform payments and falsely claims property damage
business demands non-refundable security deposits via untraceable payment methods
Suspicious deposit request via Venmo for a low cost stay
Staff are unresponsive and withhold deposit refunds.
Facility is dirty, noisy, lacks maintenance, and missing safety equipment.
Staff provided false information regarding occupancy and location of the property.
Property description inaccurate and non-refundable booking policy enforced
Reservation cancelled without explanation or refund provided
Reservation cancelled without explanation or refund of funds