Meesha B Luxury Nail Lounge
💅 Beauty & Spa · Chicago
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
Unexpected additional fees charged for gel removal on repeat visits
Business reply on Google
Thank you for reaching out and for visiting us. I truly apologize if the soak-off fee came as a surprise. We always want our guests to feel informed and valued. The soak-off fee is a standard part of our service pricing, as it takes time and specific products to safely and properly remove previous nail enhancements. However, I understand how frustrating unexpected charges can be. We appreciate your feedback and will make sure our pricing is always communicated clearly moving forward. Warmly Owner, Maisha Boyd
Gel overlay nails lifted and popped off within two weeks.
Business reply on Google
Hi Aura Thank you for taking the time to share your feedback, and I'm truly sorry to hear about your experience. We're happy to hear you felt your nail tech was meticulous and did a great job during your visit, but it's disappointing to know the results didn’t last as expected. Structure gel overlays is absolutely intended to be long-lasting for 2 -3 weeks and it's been 2 weeks since your service. Structure gel overlay will not last for months sorry for the misinformation. I also sincerely apologize that your follow-up call wasn’t returned—that's not the standard we hold ourselves to. Thank you again for your honest feedback—it helps us grow and improve. Warmly, The owner Maisha