Memorial Hermann Convenient Care Center in Greater Heights
🩺 Health & Wellness · Houston
Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Facility left unlocked and unattended after business hours
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We would like to hear more about your experience. Please complete this form so that we may better assist you: mhhs.org/feedback
Patient was refused imaging services for arriving three minutes late.
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Medical care denied due to lack of identification
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Staff refused mental health care and reported patient to CPS.
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Excessive wait times caused the patient to leave without receiving care.
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Incorrect billing code for annual checkup and failure to issue refund
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Doctor provided dismissive care and failed to address patient treatment concerns.
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Inaccurate discharge information and difficulty finding follow-up care for stitches.
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We would like to hear more about your experience. Please complete this form so that we may better assist you: mhhs.org/feedback
Excessive three hour wait time for basic medical assessment
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We would like to hear more about your experience. Please complete this form so that we may better assist you: mhhs.org/feedback
Staff failed to perform medical triage before requesting financial information.
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Facility billed as a hospital for minor urgent care services
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We would like to hear more about your experience. Please complete this form so that we may better assist you: https://mhhs.org/feedback
Unexpected physician fee sent to collections without prior notification
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Doctor failed to provide medical care or explain patient vitals
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Staff provided unprofessional care and disregarded patient needs during treatment.
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Facility billed as emergency center instead of urgent care
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We'd like to hear more about your experience. Please send your full name, the Memorial Hermann location and the best phone number to reach you to [email protected] so we can look into this.
facility refused to provide upfront pricing for medical services
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We'd like to hear more about your experience. Please send your full name, the Memorial Hermann location and the best phone number to reach you to [email protected] so we can look into this.
inaccurate billing and failure to provide promised medical results
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We'd like to hear more about your experience. Please send your full name, the Memorial Hermann location and the best phone number to reach you to [email protected] so we can look into this.
Staff were rude and refused to provide standard migraine medication.
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We'd like to hear more about your experience. Please send the Memorial Hermann location and the best phone number to reach you to [email protected] so we can look into this.
Staff failed to respond to multiple medication refill requests and messages.
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We'd like to hear more about your experience. Please send the best phone number to reach you to [email protected] so we can look into this.
System error prevented patient check-in at urgent care facility
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We'd like to hear more about your experience. Please send the Memorial Hermann location and the best phone number to reach you to [email protected] so we can look into this.