Memorial Hermann Greater Heights Hospital Emergency Center

🩺 Health & Wellness · Houston

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

45%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Jun 11, 2026

Patient waited forty minutes without medical attention or discussion of results.

Business reply on Google

We would like to hear more about your experience. Please complete this form so that we may better assist you: mhhs.org/feedback

NeverStaff BehaviorFrom Google Reviews
May 4, 2026

Patient experienced unprofessional conduct, physical injury, and discrimination by…

NeverStaff BehaviorFrom Google Reviews
Feb 14, 2026

Security guard was rude and unhelpful when asked for assistance.

NeverStaff BehaviorFrom Google Reviews
Feb 11, 2026

Patient alleges medical staff falsified records and provided discriminatory care.

NeverStaff BehaviorFrom Google Reviews
Jan 3, 2026

Security staff was rude when asked about patient status.

NeverCustomer ServiceFrom Google Reviews
Dec 20, 2025

Negligent medical care and improper billing for services not provided.

NeverStaff BehaviorFrom Google Reviews
Nov 1, 2025

Staff were unprofessional and dismissive of patients in pain.

NeverBilling & ChargesFrom Google Reviews
Oct 12, 2025

Patient ignored by staff and charged for services not received.

NeverCleanliness & HygieneFrom Google Reviews
Jul 29, 2025

Long wait times, poor hygiene, and unprofessional staff behavior.

Business reply on Google

We would like to hear more about your experience. Please complete this form so that we may better assist you: mhhs.org/feedback

NeverCustomer ServiceFrom Google Reviews
Jul 21, 2025

Medical negligence, incorrect patient charting, and poor communication during ER visit.

Business reply on Google

We would like to hear more about your experience. Please complete this form so that we may better assist you: mhhs.org/feedback

NeverBilling & ChargesFrom Google Reviews
Jun 27, 2025

Excessive billing and harassment despite insurance payment for emergency services.

Business reply on Google

We would like to hear more about your experience. Please complete this form so that we may better assist you: mhhs.org/feedback

NeverWait & DelaysFrom Google Reviews
May 28, 2025

Excessive wait time for basic testing in the emergency center.

Business reply on Google

We would like to hear more about your experience. Please complete this form so that we may better assist you: mhhs.org/feedback

NeverCustomer ServiceFrom Google Reviews
Apr 8, 2025

Inadequate patient care, improper injection techniques, and missing itemized billing.

Business reply on Google

We would like to hear more about your experience. Please complete this form so that we may better assist you: mhhs.org/feedback

NeverCustomer ServiceFrom Google Reviews
Apr 8, 2024

Inadequate medical assessment and treatment for severe respiratory distress.

NeverCustomer ServiceFrom Google Reviews
Mar 1, 2024

Medical negligence and failure to diagnose post-surgical complications.

NeverWait & DelaysFrom Google Reviews
Feb 7, 2024

Excessive wait time in a dirty emergency room environment.

NeverCustomer ServiceFrom Google Reviews
Sep 3, 2023

Medical staff provided dismissive care and failed to diagnose serious conditions.

NeverCustomer ServiceFrom Google Reviews
Mar 2, 2023

Medical staff dismissed patient concerns and withheld requested blood test results.

Business reply on Google

We'd like to hear more about your experience. Please send the Memorial Hermann location and the best phone number to reach you to [email protected] so we can look into this.

NeverCustomer ServiceFrom Google Reviews
Jan 5, 2023

Patient left unattended in emergency room for five hours

NeverWait & DelaysFrom Google Reviews
Aug 3, 2022

Excessive wait times and unprofessional staff behavior in the emergency room.

Business reply on Google

We'd like to hear more about your experience. Please send the Memorial Hermann location and the best phone number to reach you to [email protected] so we can look into this.