Menger Hotel

poor room maintenance and lack of housekeeping services

Hotel room amenities including air conditioning and refrigerator were non-functional.

security deposits not returned and incorrect outstanding balance charges

Room had broken air conditioning, moisture damage, and poor cleanliness.

requested crib was not delivered to the room as promised

Hotel failed to provide basic room amenities and housekeeping services.

Hotel room was hot and staff refused requested discounts and room change.

The hotel room was infested with bed bugs.

Hotel room had mildew odor and non-functional air conditioning.

hotel rooms and facilities are dirty and poorly maintained

Hotel room amenities and bed sizes are inadequate for tall guests.

Poor staff service, low quality food, and malfunctioning room plumbing.

Hotel room was dirty with broken amenities and poor service.

Hotel charged significantly more for valet parking than originally quoted.

The hotel room was dirty and lacked basic amenities and maintenance.

hotel is dirty, understaffed, and has non-functional amenities

hotel staff failed to locate and return a lost valuable item

Hotel rooms are outdated and valet parking fees were not transparent.

Housekeeping staff allegedly stole personal property left in the hotel room.

Room amenities failed and hotel environment was noisy and poorly managed.