Metal Supermarkets Dallas
🛒 Retail & Products · Dallas
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Staff displayed unprofessional behavior and created an uncomfortable environment.
Business reply on Google
Aliya, Thank you for the feedback, I am truly sorry you did not have a better experience at our store. These issues will be addressed as we want every customer to have a pleasant experience with us. Thank You!
Business failed to provide advertised product sizes.
Staff failed to locate order causing multiple unnecessary trips for customer.
Business reply on Google
Jon, I am very sorry about the experience you had. Would you mind giving me a call so I can get some additional information from you? These reviews are what gives us an opportunity to improve. Douglas Gillingham Owner 972-445-1118
orders frequently arrive with missing items
Business reply on Google
Bob, I am sorry about your experience. Yes the online store is completely different from us. I just fulfill the orders as they come through the online store. For best service and pricing contact us directly, [email protected] 972-445-2008 You will also find that we can get your order processed quicker this way.
Front desk employee displayed unprofessional behavior and poor customer service.
Staff lost order documentation and provided poor customer service.