Metal Supermarkets Houston (Northeast)
🛒 Retail & Products · Houston
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Staff provided poor customer service and were dismissive of inquiries.
Business reply on Google
I am sorry for the experience but it is difficult to answer your question without knowing the type of equipment you are using to cut the metal and whether the material is aluminum, stainless or steel. We asked multiple times if you were considering cutting aluminum, steel or stainless and you kept replying metal. We provided a quote for 20g steel but I have no idea if you will be able to cut the material without knowing what equipment you have to use.
Customer reports overcharging, late delivery, and persistent unwanted phone calls.
Business reply on Google
Hi Alexander, we’re sorry to hear that you had a frustrating experience. We take customer concerns seriously and would appreciate the opportunity to learn more about the situation. At the moment, we’re unable to identify this order in our system, so it’s possible there may have been a misunderstanding or mix-up. Please feel free to contact me or our team at 832-621-0289 or email to [email protected] so we can look into this further and help resolve the issue. Thank you for bringing this to our attention
The aluminum pieces received were scratched and marked.
Inaccurate inventory information caused unnecessary travel and wasted time.