MidFirst Bank
π³ Finance & Insurance Β· Phoenix
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Banking app is not compatible with Android devices or laptops
Business reply on Google
Hello Tyree Rufus, we appreciate the feedback you left for our MidFirst branch at 600 N 4th St. Our goal is always to provide the best customer experience, and we are sorry you did not have one. Please give us a call at 888.643.3477 so we can make that right.
Banker delayed check cashing by contacting the issuer and excessive waiting.
Business reply on Google
Hello Larry young, we appreciate the feedback you left for our MidFirst branch at 600 N 4th St. Our goal is always to provide the best customer experience, and we are sorry you did not have one. Please give us a call at 888.643.3477 so we can make that right.
The teller displayed poor communication skills and unprofessional body language.
Business reply on Google
Hello Alex R, we appreciate the feedback you left for our MidFirst branch at 600 N 4th St. Our goal is always to provide the best customer experience, and we are sorry you did not have one. Please give us a call at 888.643.3477 so we can make that right.
The bank holds check deposits for an excessively long duration.
Business reply on Google
Hello Theodore Sosnicki, we appreciate the feedback you left for our MidFirst branch at 600 N 4th St. Our goal is always to provide the best customer experience, and we are sorry you did not have one. Please give us a call at 888.643.3477 so we can make that right.
Staff member displayed unprofessional behavior and poor customer service.
Business reply on Google
Hello keylla reed, we appreciate the feedback you left for our MidFirst branch at 600 N 4th St. Our goal is always to provide the best customer experience, and we are sorry you did not have one. Please give us a call at 888.643.3477 so we can make that right.
excessive wait times and poor customer service regarding check cashing
Business reply on Google
Hello hybrid city, We appreciate the feedback you left for our MidFirst branch at 600 N 4th St. Our goal is to provide a great customer experience, and we are sorry you did not have one. Please give us a call at 888.MIDFIRST (888.643.3477) so we can assist you.
customer was misinformed about card printing services at multiple bank branches
Business reply on Google
Hello Ψ¨Ψ±Ψ§Ψ‘ Ψ³ΩΨ·Ω, We appreciate the feedback you left for our MidFirst branch at 411 N Central Ave. Our goal is to provide a great customer experience, and we are sorry you did not have one. Please give us a call at 888.MIDFIRST (888.643.3477) so we can assist you.
Bank staff entered incorrect address and restricted access to deposited funds
Bank staff are unresponsive and failing to process account closure requests.
The bank lacks customer parking and a coin counting machine.