Milton's
🛒 Retail & Products · Del Mar
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Slow service, mediocre food, and lack of transparent pricing.
The food is overpriced and parking is difficult.
Waitress rushed customer to vacate table before finishing meal
presence of rats in the parking lot and trash bins
The fried chicken was dry and the vegetables were undercooked.
Overpriced food arrived soggy with incorrect ingredients
Business reply on Google
Thank you for sharing your disappointment, K. We’re taking your feedback to heart and will work harder to improve. All the best, Milton’s Deli
Overcharged for a roll and served inedible salty brisket sandwiches
Excessive tipping prompts and additional credit card processing fees.
Business reply on Google
Thank you for your feedback, we truly appreciate it. A custom tip is always an option, and gratuity is never required. We recently implemented a new payment system, and we’re actively correcting errors, including ensuring gratuity is not calculated on tax. If you’d like, please message me directly at [email protected] and I’d be happy to explain or help fix any concerns. We value your input and hope to earn your trust again.
Inconsistent menu availability and poor service during holiday dining.
Business reply on Google
Charlie, I’m sorry your visit was met with disappointment and missed expectations. We’ll be working to address these concerns so future experiences are handled much better. All the best, Milton’s Deli
Poor food quality and unprofessional service from the waiter.
Business reply on Google
Thank you for taking the time to share your feedback. I’m truly sorry to hear that your meal and service fell short of expectations, that’s not the experience we want any guest to have. We take your comments seriously and have shared them with our kitchen and service teams to ensure this doesn’t happen again. I’d really appreciate the opportunity to make things right and invite you back to enjoy a better experience. Please reach out to me directly at [email protected]. I’d be happy to send you a gift certificate to use on your next visit. Warm regards, Maria Perez General Manager, Milton’s Restaurant Del Mar
Manager aggressively confronted customer regarding menu item availability
Business reply on Google
Bill, It’s troubling to hear your recent visit left you feeling so disappointed, especially after coming by so often for your sister. We care about making things right and will be looking at how we handle these situations. All the best, Milton’s Deli
The restaurant kitchen and facilities are extremely unsanitary.
Business reply on Google
Yvette, We’re sorry your visit left you feeling uneasy about our space and standards. We take your concerns seriously and are always working to improve. Sincerely, Milton’s Deli
poor service, rude staff, and unhygienic food preparation
Business reply on Google
We're deeply sorry to hear about your recent experience. We assure you that your feedback is taken seriously and will be used to rectify our shortcomings. We hope you give us another chance to better your experience. Sincerely, Milton's Deli.
Long wait times and poor service ruined a Mother's Day reservation.
Inconsistent information regarding takeout order availability and long wait times.
Business reply on Google
We're genuinely sorry for your experience. We strive to provide the best service possible and appreciate your feedback. We'll be addressing this issue with our team to ensure a better experience in the future. Hope to serve you better next time. Sincerely, Milton's Deli.
Server repeatedly made errors and provided poor service during the meal.
Business reply on Google
We're truly sorry to hear about your recent experience. Mistakes can happen, but we strive for consistency and excellence in our service. We'll address your concerns with our team to prevent such incidents in the future. We hope you give us another chance to provide better service. Sincerely, Milton's Deli.
The food quality and taste were poor across multiple menu items.
Business reply on Google
We're truly sorry to hear about your experience. We take pride in our food and it's disappointing to know we've fallen short. We appreciate your feedback and will use it to improve our dishes. We hope you'll give us another chance in the future. Sincerely, Milton's Deli.
Overpriced meal with missing ingredients and long wait time.
Business reply on Google
We're truly sorry for your unsatisfactory experience at our restaurant. We appreciate your feedback for improvements and assure you our team is dedicated to providing great dishes and service. We hope you'll give us another chance. Sincerely, Milton's Deli.
Staff refused to take the order for a large party
Business reply on Google
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multiple instances of hair found in food and under plates
Business reply on Google
Christian, I am truly sorry for the experience you had here and I hope you will give us another try. Management was made aware of the concern.