💅 Beauty & Spa · Austin
total experiences
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Poor manicure technique caused nail lifting and a bacterial infection.
Business reply on Google
Thank you for your feedback. I’m sorry to hear that you were unhappy with your experience. I was surprised to read this review especially since your appointment was over 2,5 months ago and I never received a message from you about any concerns. Had you reached out when you first noticed an issue, I would have been happy to discuss it and do my best to help. I always stand behind my work and make every effort to accommodate my clients whenever possible. Unfortunately after such a long period of time I can no longer objectively evaluate the condition of the nails or determine what may have caused the outcome you described. I appreciate your feedback and wish you the very best.