Miracle Nails FM78
💅 Beauty & Spa · San Antonio
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff overcharged, provided poor service, and caused physical injury.
Business reply on Google
We deeply apologize for any discomfort caused. We'll do everything we can to improve.
Poor service quality, excessive wait times, and inappropriate staff behavior.
Business reply on Google
Dear Selana, Thank you for sharing your feedback. We are sorry to hear that you were not satisfied with your experience at Miracle Nails. In your first visit, you requested a refund without giving us a chance to resolve the issue. Regarding your second visit, had you reported the paint issue while still at the salon, we would have been happy to address it immediately. We value our customers' opinions and are committed to improving our service quality. We hope to have the opportunity to serve you better in the future. Best regards,
salon refused to honor a promised discount on nail services
Business reply on Google
We regret that you had a bad experience. Please let us know how we can address this for you.
Employee coughed on customer without a mask
Business reply on Google
Thank you for your feedback. We're working on fixing the issues you've mentioned.
inconsistent pricing and lack of a visible price list
Business reply on Google
I sincerely apologize for the inconvenience you have experienced. For us, customer satisfaction is always the top priority. We are very sorry that your experience was not as expected and we will make every effort to remedy the situation.
Poor quality nail service required professional removal and repair elsewhere.
Business reply on Google
We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously. Please reach out to us directly so we can discuss the specifics and work towards making it right. We value your business and would love the chance to improve your experience.
Technician refused to perform the requested nail design
Business reply on Google
We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously. Please reach out to us directly so we can discuss the specifics and work towards making it right. We value your business and would love the chance to improve your experience.
The nail technician provided uneven polish and poor cuticle care.
Long wait times despite having a scheduled appointment
Customer was refused service for arriving ten minutes late.
The salon is unsanitary and the nail service was poor quality.
The nail technician provided poor quality service with uneven polish application.
Acrylic nails broke within twenty-four hours due to poor application.
Long wait time and painful cuticle damage during manicure.
Customer experienced excessive wait times and unfair service prioritization.
Staff refused to fix poorly applied nail polish.
Shellac manicure peeled prematurely due to insufficient curing time.
pedicure service failed to properly exfoliate heels
The nail technician caused an injury resulting in a toe infection.
Poor facility maintenance, cleanliness issues, and unprofessional staff behavior.