Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
staff refused to assist customer with a locked vehicle
Insufficient staff and lack of English product labeling
Customer denied entry due to dog in backpack
Poor store layout and unhelpful staff during the checkout process.
Store closed for cleaning during business hours causing customer delay.
Prices are significantly higher than at competing local markets.
The food quality at the Hokkaido fair was poor and overpriced.
The business has poor customer service and an inadequate refund policy.
The bento food items were stale and lacked freshness.
Cashier handled groceries aggressively and failed to assist with dropped items.
Fish was stored at unsafe temperatures and staff ignored the issue.
unsanitary food handling practices and poor staff hygiene
Staff and owner were rude and products were misrepresented.
Customer reports unauthorized bank account charges after using card reader.
The claw machine inside the store is non-functional and deceptive.
Staff member was rude and aggressive regarding cleaning the food court area.
Customer experienced food poisoning after consuming sashimi.
Store refused to refund a damaged non-stick pan.
Vehicle break-in and theft occurred in the store parking lot.
decline in food quality and poor customer service at the store