Mix Huevos
🍽️ Restaurants · San Jose
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff provided incorrect orders and prioritized personal conversations over customer…
Business reply on Google
We’re glad you enjoyed the food, but we’re very sorry the service fell short. Receiving the correct order and attentive service is something every guest should expect. We appreciate your honest feedback and will be addressing your concerns with our team.
Staff ignored customers and potentially discriminated against a service dog.
Business reply on Google
We’re truly sorry to hear about your experience and that you were left waiting without anyone returning to take your order. Every guest should feel welcomed and receive attentive service, and we understand why this experience was so disappointing. We take your concerns very seriously and will be addressing this with our team. Thank you for bringing this to our attention, and we hope you’ll consider giving us another opportunity to provide the welcoming experience you expected.
The restaurant consistently provides poor customer service.
Business reply on Google
We’re sorry to hear that the service has consistently fallen short during your visits. While we’re glad you enjoyed the food, we understand how disappointing it is when the overall experience doesn’t match expectations. We appreciate your honest feedback and will be sharing it with our team as we work to improve. Thank you for giving us multiple opportunities to earn your business.
Incorrect orders and poor food quality
Business reply on Google
We’re very sorry to hear your recent visits did not meet expectations. This is not the level of quality or consistency we strive to provide, especially when multiple dishes were not prepared correctly. We appreciate you giving us several chances and taking the time to share your honest feedback. Your comments will be reviewed closely with our team as we continue working to improve both our food and service.
Food served cold and waiter provided poor service and no napkins.
Business reply on Google
We’re very sorry to hear about your experience and the service you received. This is not the level of attention we aim to provide, especially when dining with family. We appreciate you bringing this to our attention and will be addressing it with our team to improve. Thank you for your feedback.
food was poorly prepared and caused illness
Business reply on Google
We’re very sorry to hear about your experience and that the food did not meet expectations. This is not the quality we aim to deliver and we take your comments seriously. We’ll be reviewing this with our kitchen team right away to ensure it doesn’t happen again. We truly appreciate you bringing this to our attention.
server was inattentive and failed to provide requested coffee
The food quality and coffee freshness were unsatisfactory.
Business reply on Google
We’re sorry to hear our corned beef hash and eggs, as well as the decaf coffee, didn’t meet your expectations. Your feedback is valuable, and we’ll use it to make improvements. Thank you for giving us a try.
Waiter was rude and dismissive regarding feedback about dry food.
Business reply on Google
Thank you for sharing your experience with us. We're glad to hear that your first visit was enjoyable, but we're very sorry about your disappointing second visit and the way your concerns were handled. Your feedback is important, and we'll use it to improve our service and food quality. We apologize for the inconvenience and hope you might reconsider giving us another chance in the future.
Inattentive service, poor food quality, and long wait times.
Business reply on Google
We're sorry to hear about your disappointing experience. We'll address these issues to improve our service. Thank you for your feedback
long wait time for the check despite empty restaurant
Business reply on Google
We apologize for the bad experience. Your feedback matters, and we'll do better. We hope to welcome you back in the future.
The food quality was extremely poor.
Excessive wait times for service and food delivery
The restaurant served a wedge salad with wilted lettuce.