Modern Princess Nails and Spa
💅 Beauty & Spa · Jacksonville
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The salon refused service despite having available staff and time.
Business reply on Google
Hi Nurse Phillips, We sincerely apologize for turning you away. Although the salon looked quiet, our technicians were fully booked with appointments for the rest of the evening, which prevented us from taking walk-ins. We're sorry this was not explained clearly. We’d love to make this up to you! Please call us so we can personally schedule a priority spot for you.
French tips fell off within one week of application.
Business reply on Google
Dear Alexandra Hernandez, we’re very sorry to hear about your experience. This is not the standard we aim for. We would love the chance to make it right—please reach out to us directly so we can address your concerns and find a solution. 💖
Staff provided poor quality nail service and were dismissive of concerns.
Business reply on Google
Thank you for sharing your experience. While we tried to follow your request and worked hard to achieve the French nail look you see in the picture, if you are not satisfied, we respect your decision. We are sorry that we could not meet your wishes this time and wish you the best of luck with your next manicure. Thank you and have a nice day.
Nail technician broke customer's permanent anklet during a pedicure.
Poor quality nail service and unfriendly staff response to feedback.
The nail application was uneven and bumpy.
allergic reaction to nail products and refusal of refund
The pedicure was performed poorly and completed too quickly.
Staff performed unrequested services and failed to disclose additional costs.
Technician damaged natural nails and performed poor quality manicure application.