Moon Valley Postal Center, LLC
📦 Shipping & Delivery · Phoenix
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
staff failed to verify delivery status of a package
Business reply on Google
Sasha, sorry for your experience but this does happen a lot in that we have had box holders told it has been delivered and it has not yet. I as the owner and my son whom you spoke to want you to be able to get your package as soon as possible.
Business hours do not match the posted schedule.
Business reply on Google
Reds, sorry to hear that. We have taken care of that and now have hired another employee so that the times we need to drive an overnight to the post office ramp there is still someone at the store. I apologize again for the inconvenience.
Poor quality document scanning service provided at a high cost
Business reply on Google
Thank you
The business failed to ship one of three dropped off packages.
Business reply on Google
Jane. I am sorry that your third package was not delivered yet. We hope that the carriers are doing there job and scanning everything they pick up. Those guys are really having a rough time of it this year and some are girly new. Again I am sorry that your package hasn’t made it yet. Hopefully it will be delivered and I apologize if you feel we don’t care. That is not what we want. I wish you well and hope you have a blessed season, with the package finally making to where your label had it going. Unfortunately we do not have access to your home labels and cannot help to track it. If we had sold it we’d move mountains to find it. Regards, Debra Scott, Owners of Moon Valley Postal Center
The shipping cost was significantly higher than expected.