Motel 6 Chicago IL

The hotel environment felt unsafe for families.

The motel rooms were dirty and infested with roaches.

The room quality was unsatisfactory.

Staff provided conflicting information and refused early check-in after confirmation

Staff provided false check-in information and refused to honor the reservation.

Staff member hung up on the customer during a phone inquiry.

Hotel gave away room despite notification of delayed flight

room lacked amenities, had heating issues, and contained cockroaches

unsafe environment with fighting and unresponsive staff

The motel room was infested with roaches and staff were rude.

Room infested with pests and contained stained, unsanitary bedding.

Motel lacks hot water, has dirty facilities, and broken door.

The motel room was infested with cockroaches.

The hotel room was infested with bed bugs.

The motel room had a bed bug infestation.

multiple rooms had issues and staff refused to provide a refund

Room had mold, ant infestation, and questionable hygiene standards.

Manager engaged in aggressive, unprofessional, and harassing behavior toward a guest.

The motel room was dirty, dusty, and had a foul odor.

Presence of mice and failure to return key deposit