Moviehouse & Eatery by Cinépolis NW Austin
🎬 Entertainment · Austin
Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
broken reclining chairs and missing food orders without staff assistance
poor projection quality and mediocre food and drinks
Staff failed to address disruptive moviegoers during the film
customer reports repeated unauthorized overcharges on their debit card
Poor service and cold food for a high price.
Staff failed to deliver food and acted unprofessionally toward the customer.
Staff exhibited unprofessional behavior and threatened a customer during a payment…
The theater food was poor and the seating was dirty.
website error caused double billing and refusal to refund tickets
staff ignored customers and caused long wait times for drink service
App ordering system prevents staff from correcting order errors
food and drink orders were significantly delayed or forgotten
customers never received food orders despite waiting throughout the entire movie
Long wait times for food and poor quality of served popcorn.
Staff failed to deliver ordered food and charged for missing items.
Customer charged for two gift cards but only received one
customer was double charged and did not receive their food order
Excessive pricing for beverages and theater tickets
Slow service and missing food items during a movie screening.
Ordered food and drinks were never delivered to the table.