MUSCLETOPIA USA

🏋️ Fitness & Gyms · Phoenix

Nope to NeverBetween really bad and never again.
7

total experiences

71%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverOtherFrom Google Reviews
Jun 22, 2026

business uses public signage to mock individuals

Business reply on Google

What do they call your kind? “Internet TROLL” “Keyboard Warrior”? Thank you for the comment. Every time someone gets triggered by one of my campaigns, it gives me another opportunity to talk about the real issue. You call it pretentious. I call it creative. Thought-provoking. Maybe even a little genius. If a sign, a post, or a campaign gets people talking about their health, then it did exactly what it was supposed to do. What's funny is that people will spend more energy attacking a gym owner trying to get people healthy than they will questioning the billion-dollar fast-food companies selling drive-thru diabetes, hypertension, and obesity with a side of fries. AM I THE BAD GUY? Interesting. The same corporations that profit from making people sick get a free pass, while the guy encouraging exercise and healthier habits gets called out for being too direct. You know what's actually offensive? Watching people normalize feeling tired, overweight, medicated, depressed, and dependent on prescriptions before they hit middle age—and calling it "just part of life." That's not normal. It's common. There's a difference. So while you're busy being a Keyboard Warrior, I'll keep doing what I'

NeverCleanliness & HygieneFrom Google Reviews
Jun 20, 2026

The gym is unsanitary and staff are unprofessional.

NoStaff BehaviorFrom Google Reviews
Mar 16, 2026

Staff provided unprofessional service and pressured the client for payment.

Business reply on Google

False statement! Mr. Cota (if that’s your real name) thank you for your review since it allows decent people who appreciate standards to confirm we are the real deal. Quick recap. You came into our facility visibly intoxicated and acting erratically (not alcohol erratic) . We gave you information, YOU GAVE US CONCERNS. After input from both staff and members, we decided not to move forward with you being a member here. We run a focused, safe environment. What you brought in felt more like chaos with a gym bag. That’s not a good fit and to be quiet honest people are tired of that kind of SH*T in most gyms. Passing on your potential 49.99 a month fee, saves us about the cost of a weekly coffee and protects everyone else from you. Easy decision! We wish you luck finding a place that matches your “energy” lol MUSCLETOPIA

NeverBilling & ChargesFrom Google Reviews
Mar 4, 2026

lack of transparency regarding training program contract and value

Business reply on Google

As business owners, we understand that we will not always meet every individual’s expectations. While difficult, that reality is part of operating with integrity and accountability. At the same time, one negative review among more than 500 five-star reviews reminds us that no matter how strong our track record, there is always room to reflect and improve. WE ALSO WANT TO BE CLEAR ABOUT SOMETHING FAR MORE IMPORTANT: WE HOLD DEEP COMPASSION AND RESPECT FOR INDIVIDUALS WHO STRUGGLE WITH MENTAL HEALTH CHALLENGES SUCH AS YOURSELF, INCLUDING EATING DISORDERS AND BODY DYSMORPHIA. THESE ARE SERIOUS AND COMPLEX CONDITIONS THAT DESERVE PRIVACY, SENSITIVITY, AND CARE FROM QUALIFIED MEDICAL AND PSYCHOLOGICAL PROFESSIONALS. BECAUSE WE ARE NOT A CLINICAL OR THERAPEUTIC FACILITY, ADDRESSING THOSE CONDITIONS FALLS OUTSIDE THE SCOPE OF OUR SERVICES. What is concerning, however, is the decision to use a public forum to frame personal health struggles as evidence of wrongdoing, (JUST AS YOU DID IRRESPONSIBLY ON THE PREVIOUS VERSION NOW DELETED OF YOUR ACCUSATORY, FALSE REVIEW) particularly when expectations about our services were clearly communicated from the outset. We do not provide quick fixes, m

NeverStaff BehaviorFrom Google Reviews
Feb 6, 2025

The business owner sent negative messages and blocked the customer.

Business reply on Google

This is not a free for all-big box gym, if you are a creeper stalking female clients you will be asked to leave. I much rather have a negative review posted on this page instead of having a creeper amongst us.

NeverBilling & ChargesFrom Google Reviews
May 12, 2024

Business continues charging membership fees after cancellation request

Business reply on Google

We do not know who you are or have records of you name in our system, our member base is kept between 400-450 active members and we have a concierge service-like system that connects with each person to answer any question when you are a member,. looking at our records we never had a member under your name here. Either way we are happy that among all the reviews we have the fake ones are easy to identify

NeverStaff BehaviorFrom Google Reviews
Aug 3, 2019

Staff provided an absurd and unhelpful response regarding membership pricing.