Music Nail Lounge
💅 Beauty & Spa · San Antonio
Between really bad and never again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Staff ignored service requests and overcharged for unwanted procedures.
Business reply on Google
We apologize for your negative experience at MUSIC NAIL LOUNGE. We strive to provide excellent service and are disappointed to hear that we fell short of your expectations. We value your feedback and would love the opportunity to make things right. Please give us another chance to show you the high-quality service we are known for. Thank you.
Pedicure services were incomplete and polish quality was poor.
Business reply on Google
Thank you for taking the time to leave a review, Lisa. We value our customers' feedback and we are disappointed to hear that your experience at MUSIC NAIL LOUNGE did not meet your expectations. We apologize for any inconvenience or discomfort you may have experienced during your visit. Please know that we are constantly striving to improve and provide the best service possible. We would love the opportunity to make it up to you and we hope you will give us another chance to exceed your expectations. Thank you again for your review and we hope to see you again soon.