Nail Spa Studio

Staff spoke rudely about the customer in a foreign language.

Long wait times and poor customer service prioritization.

Staff refused service to a returning customer before closing time.

The business failed to open at the advertised time.

Customer experienced long wait times and discriminatory service by staff.

Long wait times and inconsistent pricing at the nail salon.

Excessive wait time and physical injury during nail service

Staff were unwelcoming and refused service despite being open.

The pedicure service was considered overpriced by the customer.

Gel manicure paint peeled off after two days

Staff was rude and failed to acknowledge customers waiting for service.

Staff failed to follow instructions and provided poor customer service.

foot spa basins are not cleaned between uses

poor service with rude staff and low quality nail application

Nail technician performed poor quality shaping and improper gel curing

Nail extensions fell off within one week of application.

Pedicure service lacked quality, massage, and proper water temperature.

Technician caused physical injury and bleeding during a pedicure service.