Nail Studio & Spa
💅 Beauty & Spa · Jacksonville
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Technician caused bleeding during a gel manicure service.
Technician caused physical pain and ignored requests to be gentler.
Staff caused chemical burns and improper eyebrow coloring during service.
Staff caused physical injury to eyebrows and refused a refund.
Nails and toes chipped shortly after service and salon refused redo
The salon charged a higher price than the one originally quoted.
Business reply on Google
I am sorry that you are not satisfiied with our service. We will strike to be more upfront about services and pricing next time.
Rude staff member provided poor service and damaged the nail application.
Business reply on Google
Sorry about that. We will try to do our services better next time
The business charges extra fees for restroom use and water.
Poor nail quality and unsatisfactory customer service regarding repairs
Inadequate refund provided after poor quality nail service.
Poor communication, lack of hospitality, and unsanitary salon conditions.
Business reply on Google
We are sorry that you did not satisfy with our service. We believe our services have improved much since.
Staff lied about appointments and performed poor quality nail services.
Nail technician failed to follow instructions regarding acrylic thickness and shape.
Business reply on Google
sorry to hear you did not satisfy. Please come back so that we can look at the issue
Long wait times and unprofessional, aggressive behavior from the staff.
Staff neglected customer during nail soak service
Poor quality nail application and excessive pricing for services provided.
Customer developed a nail fungus infection after receiving services.
Staff caused physical injury and provided poor quality nail service.
Staff refused to honor the seven day gel polish repair warranty.
Technician ignored instructions and performed poor quality acrylic nail application.