π Beauty & Spa Β· San Diego
total experiences
replied on google
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Staff caused physical injury to fingers during nail service.
Business reply on Google
I am very disappointed hearing this as well. We pride ourselves with giving excellent quality. I would like for you to come in and I set you up with my best technician to redo that gel manicure for you. Again sorry for any inconvenience.
unexpected charges added for services not clearly priced or requested
Staff rushed service and coerced reviews for a fake discount.
Business reply on Google
I would like to first apologize for the experience that you had. Nail tech has asked the way you wanted before working on your nails. You can schedule an appointment to redo it anytime and Its free for you, They worked hard to make your nail nicely.
The manicure service was overpriced and lacked the promised quality.
Gel manicure quality is poor and did not last.
staff exhibited discriminatory behavior by requiring upfront payment from a customer
Business reply on Google
Because they ran away after the service was done before. My employee asked for it to protect herself for not to do the service for free. Please let me know if any questions at 858.354.0979. Thanks for your review
Lack of price transparency and poor nail preparation service.
Business reply on Google
I would like to first apologize for the experience that you had. Price list was disclosed before working on acrylics nails. Nail arts and stones always pay extra for them on every salons
poor quality of gel polish and foot care services
Business reply on Google
I would like to first apologize for the experience you had if it wasn't to your expectations and our standard
The nail service quality was poor and unprofessional.
Acrylic nails lifted prematurely due to poor quality glue
Appointment was not honored and staff could not perform requested service.
Nails were filed to uneven lengths and polish was applied patchily.
Poor quality acrylic nail application and lack of customer service resolution.
The business charged a higher price than the initial phone quote.
Staff caused a skin injury and applied the incorrect nail color.
Business reply on Google
The business has changed a new owner.
Customer contracted a fungal infection and experienced aggressive staff behavior.
Nail art quality was poor and polish bubbled.
poor quality nail application and unprofessional service