Nail Studio Gaslamp

πŸ’… Beauty & Spa Β· San Diego

Nope to NeverBetween really bad and never again.
18

total experiences

33%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Aug 28, 2024

Staff caused physical injury to fingers during nail service.

Business reply on Google

I am very disappointed hearing this as well. We pride ourselves with giving excellent quality. I would like for you to come in and I set you up with my best technician to redo that gel manicure for you. Again sorry for any inconvenience.

NopeBilling & ChargesFrom Google Reviews
Jul 20, 2024

unexpected charges added for services not clearly priced or requested

NeverStaff BehaviorFrom Google Reviews
Jul 17, 2024

Staff rushed service and coerced reviews for a fake discount.

Business reply on Google

I would like to first apologize for the experience that you had. Nail tech has asked the way you wanted before working on your nails. You can schedule an appointment to redo it anytime and Its free for you, They worked hard to make your nail nicely.

NeverCustomer ServiceFrom Google Reviews
Apr 19, 2024

The manicure service was overpriced and lacked the promised quality.

NoCustomer ServiceFrom Google Reviews
Jun 5, 2023

Gel manicure quality is poor and did not last.

NeverStaff BehaviorFrom Google Reviews
Oct 17, 2022

staff exhibited discriminatory behavior by requiring upfront payment from a customer

Business reply on Google

Because they ran away after the service was done before. My employee asked for it to protect herself for not to do the service for free. Please let me know if any questions at 858.354.0979. Thanks for your review

NeverBilling & ChargesFrom Google Reviews
Jul 2, 2022

Lack of price transparency and poor nail preparation service.

Business reply on Google

I would like to first apologize for the experience that you had. Price list was disclosed before working on acrylics nails. Nail arts and stones always pay extra for them on every salons

NeverCustomer ServiceFrom Google Reviews
May 25, 2022

poor quality of gel polish and foot care services

Business reply on Google

I would like to first apologize for the experience you had if it wasn't to your expectations and our standard

NeverProduct / Service QualityFrom Google Reviews
Aug 25, 2019

The nail service quality was poor and unprofessional.

NoProduct / Service QualityFrom Google Reviews
Jul 12, 2019

Acrylic nails lifted prematurely due to poor quality glue

NeverCustomer ServiceFrom Google Reviews
Apr 26, 2019

Appointment was not honored and staff could not perform requested service.

NeverCustomer ServiceFrom Google Reviews
Aug 3, 2018

Nails were filed to uneven lengths and polish was applied patchily.

NeverCustomer ServiceFrom Google Reviews
Apr 10, 2018

Poor quality acrylic nail application and lack of customer service resolution.

NopeBilling & ChargesFrom Google Reviews
Mar 9, 2018

The business charged a higher price than the initial phone quote.

NeverCustomer ServiceFrom Google Reviews
Jan 8, 2018

Staff caused a skin injury and applied the incorrect nail color.

Business reply on Google

The business has changed a new owner.

NeverCleanliness & HygieneFrom Google Reviews
Dec 7, 2017

Customer contracted a fungal infection and experienced aggressive staff behavior.

NoProduct / Service QualityFrom Google Reviews
Aug 19, 2017

Nail art quality was poor and polish bubbled.

NeverCustomer ServiceFrom Google Reviews
Jan 2, 2017

poor quality nail application and unprofessional service