Nail Trix

πŸ’… Beauty & Spa Β· Charlotte

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

5%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverStaff BehaviorFrom Google Reviews
Jul 21, 2026

Staff member was rude and caused a physical injury to customer.

NeverCleanliness & HygieneFrom Google Reviews
Jul 7, 2026

Unsanitary workspace and poor quality gel polish application.

NeverCustomer ServiceFrom Google Reviews
Mar 7, 2026

Customer was refused service before the business closing time.

Business reply on Google

I’m sorry for inconvenience , we were doing pedicures while you walking and these customers also having their nails done too that why we didn’t take you at 6:59 pm, we also having only 2 nails techs at that time. Please understand and forgive us . Thank you very much .

NeverCustomer ServiceFrom Google Reviews
Jan 17, 2026

The nail service was slow and resulted in poor quality work.

NeverBilling & ChargesFrom Google Reviews
Oct 19, 2025

The business owner charged the customer's credit card twice.

NeverCleanliness & HygieneFrom Google Reviews
Jun 10, 2025

nail salon uses dirty rusted equipment and staff is unprofessional

NeverWait & DelaysFrom Google Reviews
May 22, 2025

Customer waited thirty minutes before being denied service by staff.

NeverCustomer ServiceFrom Google Reviews
Feb 21, 2025

Nail technician caused physical pain and displayed unprofessional, argumentative behavior.

NeverStaff BehaviorFrom Google Reviews
Dec 7, 2024

Staff member was physically aggressive and rude during nail service.

NeverCustomer ServiceFrom Google Reviews
Nov 4, 2024

Poor quality manicure, rough staff, unsanitary conditions, and suspicious payment…

NeverCustomer ServiceFrom Google Reviews
Aug 6, 2024

The nail technician performed poor quality work with messy application.

NeverOtherFrom Google Reviews
Jun 4, 2024

The business lacks wheelchair accessibility and is perceived as unhygienic.

NeverCustomer ServiceFrom Google Reviews
Mar 3, 2023

Gel polish was not applied close enough to the cuticle

NeverStaff BehaviorFrom Google Reviews
Feb 26, 2023

Staff was rude, unprofessional, and the salon was unsanitary.

NeverCustomer ServiceFrom Google Reviews
May 14, 2022

Staff provided poor service and failed to perform requested nail designs.

NeverCleanliness & HygieneFrom Google Reviews
Feb 24, 2022

Unsanitary salon conditions and unprofessional behavior by staff member.

NeverCustomer ServiceFrom Google Reviews
Mar 22, 2021

Poor quality nail application and unprofessional staff behavior.

NeverCustomer ServiceFrom Google Reviews
Jan 5, 2021

Nail technician performed poor quality work causing physical discomfort.

NeverCustomer ServiceFrom Google Reviews
Oct 16, 2020

Poor quality nail service resulted in damaged nails and a refund.

NeverCustomer ServiceFrom Google Reviews
Dec 14, 2019

Technician caused skin injury and performed poor quality nail work