Nail Wave
💅 Beauty & Spa · Charlotte
Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Staff are rude, disorganized, and charge illegal debit card surcharges.
Long wait times and poor customer service communication
Excessive wait time due to unfair appointment list management.
Staff member was rude and disrespectful to the customer.
Long wait time and refusal to provide requested nail polish service.
Customer experienced long wait times and was skipped by staff
The business does not allow children to accompany clients.
Customer was made to wait while others were served first.
technician used potentially harmful acrylic products causing burning sensation
The salon only offers gel nail services.
Technician failed to follow requested nail design and color
Customer contracted an infection leading to toenail removal after a pedicure.
Staff refused to use remover and insisted on using a drill.
Long wait time to repair a broken nail
Poor nail quality, inconsistent pricing, and cash-only payment policy.
unsanitary razor and presence of lice on eyelash products
The business has poor customer service and a cash-only payment policy.