Naillist nail eyelash salon
💅 Beauty & Spa · Seattle
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Nail technician was rude and unprofessional during the appointment.
Business reply on Google
Hi Mika . Thank you your feedback. We’re sorry to hear about your experience. We’re recently been short-staffed due to staff vacation. Would you mind letting us know which nail tech assisted you that day? We did have a new tech for a short time, but she no longer with us. Our regular.team is back , and we truly appreciate your feedback. We’ll continue working to improve our service, Thank you!
Customer waited over an hour despite having a scheduled appointment.
Business reply on Google
We sincerely apologize for the delay today. Due to the temporary power outage and a previous customer requesting a more complex service, we were unable to finish on time . As an apologies we offer you a classic manicure and discount. Thank you for your understanding.
The salon refuses to accept walk-in customers.
Business reply on Google
Thanks so much for reaching out! We are happy to take walk-ins whenever we have time available. Since many of our customers book a week or an even a month a head, it’s always a good idea to call us first or text our number to make sure we can fit you in. We are really appreciate your support!
Unprofessional application technique caused physical pain and poor lash quality.
Poor service quality and excessive pricing for nail extensions.
Customer experienced long wait times despite having an appointment.
Technician damaged natural nails through improper removal and poor application quality.
Unsanitary tools caused injury and the nails fell off prematurely.
Technician performed poor quality pedicure and caused skin injury.
The salon failed to complete the requested services.
Microblading artist provided poor service and unsymmetrical results.
Business reply on Google
Hi Anne, We are sincerely sorry about your experience. We have done an investigation and have confirmed with the artist who helped you with your brows. As result we made a decision on letting the artist go. We have recently hired a new microblading technician who is experienced and very accommodating. We hope to help you with your brows again in the future. Thank you for your feedback.
The nail technician provided uneven and unprofessional nail application.