NAILS & SPA

💅 Beauty & Spa · Dallas

NeverAbsolutely not. I’d never go back, buy again, or use them again.
21

total experiences

24%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverStaff BehaviorFrom Google Reviews
Jul 7, 2026

Staff member displayed an unprofessional and uncomfortable attitude.

NeverCustomer ServiceFrom Google Reviews
Mar 28, 2026

Poor service, long wait times, and unprofessional, low-quality nail application.

NeverProduct / Service QualityFrom Google Reviews
Mar 3, 2026

The nail polish peeled off within two weeks of application.

NeverCustomer ServiceFrom Google Reviews
Feb 16, 2026

The nail technician rushed the service resulting in poor quality work.

NeverCustomer ServiceFrom Google Reviews
Nov 18, 2025

Technician caused physical injury to finger during nail service.

NeverCustomer ServiceFrom Google Reviews
May 28, 2025

Technician caused physical injury and bleeding during acrylic nail removal process.

NeverProduct / Service QualityFrom Google Reviews
Apr 22, 2025

Nails deteriorated after two days and staff made inappropriate comments.

Business reply on Google

We did not do your nails. You have the wrong nail salon.

NeverCustomer ServiceFrom Google Reviews
Mar 21, 2025

Staff physically injured customer and locked them inside the business.

Business reply on Google

Ma’am, you refused to pay, if the police are going to be involved, let them. You told us we did a good job, paid for only 1 pedicure, and proceeded this write this inaccurate review. We have this entire situation on video.

NeverProduct / Service QualityFrom Google Reviews
Mar 17, 2024

Gel pedicure quality is poor and did not last one day.

Business reply on Google

Néo bạn không đồng ý..bạn trở lại đay chúng tôi sẽ chỉnh sửa lại cho bạn hài lòng với những gì bạn muốn cảm ơn bạn nhiều

NeverMisleading & FraudFrom Google Reviews
Oct 24, 2023

Unsanitary conditions, staff misconduct, and unauthorized credit card charges.

NeverCustomer ServiceFrom Google Reviews
Oct 9, 2023

The nail services provided were of poor quality.

Business reply on Google

I'm sorry for your unpleasant experience at the nails shop. Based on the pictures you submitted this is not the work our shop done. I kindly ask that you remove your review from our page. Thank you for your cooperation.

NeverCustomer ServiceFrom Google Reviews
Oct 9, 2023

staff provided poor customer service and lacked assistance

NeverStaff BehaviorFrom Google Reviews
Oct 9, 2023

Staff used racial slurs and provided poor quality nail services.

NeverBilling & ChargesFrom Google Reviews
Jul 13, 2023

Customer was overcharged for a gel fill service.

Business reply on Google

I’m sorry for the miss understanding, but Our industry had been affected due to the high cost of supply. We haven’t had a chance to changes on the menu from $20 for fill to $25. I’m sorry u were upset about the situation due to the misunderstanding, but if u can please take the post down i no problem reimbursed u for your troubles. Thanks you for your cooperation

NeverCustomer ServiceFrom Google Reviews
Jun 15, 2023

Technician performed an uneven and incorrect eyebrow wax.

NeverCustomer ServiceFrom Google Reviews
Jul 7, 2022

Technician caused physical injury and poor nail shaping during service.

NeverCustomer ServiceFrom Google Reviews
Mar 20, 2022

Poor quality gel manicure and pedicure services provided by staff.

NeverCustomer ServiceFrom Google Reviews
Oct 8, 2020

Technician caused physical injury and damage to natural nails

NeverCustomer ServiceFrom Google Reviews
Jul 1, 2019

Customer sustained a physical injury and lost personal property at salon.

NeverCustomer ServiceFrom Google Reviews
Jun 5, 2019

Customer developed a severe toe infection after a pedicure service.