π Beauty & Spa Β· Houston
total experiences
replied on google
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Technician was aggressive with child and ignored customer design requests.
Acrylic nails fell off prematurely despite claims of long-term durability.
poor quality nail application and sloppy technique
Business reply on Google
Dear Mariah Scheler, We sincerely apologize that your recent visit did not meet your expectations. We tried to locate your phone number but were unable to find your information. Please return to our salon at your convenience. We will gladly issue you a refund, and we are also more than happy to redo the service until you are completely satisfied. Thank you for bringing this to our attention. We truly appreciate the opportunity to make things right.
The business overcharged the customer and refused service.
nail clippers were not sanitized posing a risk of infection
Nail technician applied acrylic too thinly during service.
Unauthorized use of shellac caused allergic reaction and overcharging
Owner failed to honor appointment and allowed verbal harassment by client
Staff refused a nail refill and insisted on a full set.
Staff member is unfriendly and gossips about customers.
Staff changed agreed pricing and provided poor quality nail service.
Poor quality acrylic application and unsanitary workstation conditions.
Technician caused physical injury and infection during a nail service.
The eyebrow waxing service was performed poorly by incompetent staff.
The technician failed to follow instructions regarding nail thickness and style.
New staff lack the skills to perform quality pedicures.
Technician caused bleeding and applied uneven nail polish.
The business charged more than the agreed budget for nail services.
Staff pressured customer into unwanted services and displayed rude behavior.
customer sustained chemical and wax burns and witnessed injury to others