NAILS Studio

Customer developed foot blisters due to unsanitary pedicure tools.

The quality of nail services has declined over six months.

Nail technician insulted customer and refused to perform requested design

Staff were rude and refused to perform the requested nail service.

Staff provided rough service and pressured customer to purchase additional services.

Poor nail shaping and unauthorized charges for unwanted manicure services.

Staff provided poor service and refused to fix crooked nails.

Overcharged for nail shape and poor quality nails broke quickly.

Technician lacked proper training and performed poor quality gel nail application.

Unsanitary nail tools caused a fungal infection and billing issues occurred.

Technician ignored requests and performed poor quality nail application.

Staff ignored service requests and exhibited rude behavior during payment.

Staff inconsistently charges prices and demands double tipping.

Technician performed poor quality nail service with incorrect application.

Long wait times and unprofessional staff communication

Poor nail quality, long wait times, and rude staff behavior.

Staff provided poor customer service and failed to perform requested nail designs.

Staff caused a painful injury to the customer's toe during pedicure.

Poor quality nail application and lack of proper cuticle care.

Physical assault and discriminatory behavior by staff member