π½οΈ Restaurants Β· Charlotte
total experiences
replied on google
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Customer questions the freshness of ingredients due to supplier truck sighting.
Business reply on Google
Thank you for sharing your wonderful experience! We're thrilled to hear that our offerings exceeded your expectations and that you enjoyed the fresh and delicious menu items. It's great to know that Zena and the team made you feel welcome. We look forward to serving you again soon!
undercooked food and poor health inspection violations
Business reply on Google
Hello Gen. We hear you. Thank you for sharing your detailed feedback. We regret to hear about your recent experiences and appreciate your concerns regarding food quality and health inspection scores. Your observations about staff turnover are also noted. We are committed to maintaining high standards and will use your feedback to help improve our services. We hope to have the opportunity to serve you better in the future. Please help us understand more about your experience by dropping us a line at https://ovtn.io/iyxtyy9 so we can learn more and make it right for your next visit.
The sweet potatoes served were hard and inedible.
Business reply on Google
Hello Denise. We hear you. Thank you for sharing your feedback. We're sorry to hear about your experience with the sweet potatoes. Your comments are important to us, and we'll be reviewing this with our team to ensure improvements. We hope to have the opportunity to serve you better in the future. Please help us understand more about your experience by dropping us a line at https://ovtn.io/iyxtyy9 so we can learn more and make it right for your next visit.
Customer reports improperly prepared and stored food causing safety concerns.
Business reply on Google
Hello Ikea. Thank you for your kind words and for choosing to dine with us. We're thrilled to hear that feel Naked Farmer is exactly what Charlotte needed. We look forward to welcoming you back soon!
Customer experienced food poisoning after consuming a meal.
Business reply on Google
Hello kennedi. We hear you. Thank you for sharing your experience. We take concerns about food safety very seriously and are committed to maintaining high standards. Your feedback will be reviewed with our team to ensure we address any potential issues. We appreciate your input and are sorry to hear about your experience. Please help us understand more about your experience by dropping us a line at https://ovtn.io/iyxtyy9 so we can learn more and make it right for your next visit.
customer experienced food poisoning after eating at the restaurant
Business reply on Google
Thank you for sharing your experience. We're sorry to hear about your situation and take such concerns seriously. Your feedback is important to us, and we will investigate this matter promptly. We appreciate your kind words about our staff and hope to address the issue to improve future experiences. Please help us understand more about your experience by dropping us a line at https://ovtn.io/iyxtyy9 so we can learn more and make it right for your next visit.
The food served was dry and lacked seasoning.
Customer experienced food poisoning after eating mac and cheese or cornbread.
Business reply on Google
We are sorry to hear about your experience and take concerns about food safety very seriously. Your feedback is important to us, and we will investigate this matter further. Thank you for bringing it to our attention. Please help us understand more about your experience by dropping us a line at https://ovtn.io/iyxtyy9 so we can learn more and make it right for your next visit.
Customer contracted food poisoning and received inadequate compensation.
Business reply on Google
We sincerely regret to hear about your experience and appreciate you bringing it to our attention. Ensuring the health and safety of our customers is our top priority, and we take such matters very seriously. Your feedback will be reviewed with our team to prevent future occurrences. Thank you for sharing your concerns. Please help us understand more about your experience by dropping us a line at https://ovtn.io/iyxtyy9 so we can learn more and make it right for your next visit.
Customers experienced food poisoning after eating at the restaurant.
Business reply on Google
Hello Antony. We hear you. Please help us understand more about your experience by dropping us a line at https://ovtn.io/iyxtyy9 so we can learn more and make it right for your next visit.
The food quality was mediocre and the sauces were overpriced.
Business reply on Google
Hello Steven. We hear you. Please help us understand more about your experience by dropping us a line at https://ovtn.io/iyxtyy9 so we can learn more and make it right for your next visit.
Foreign object found in food and unresponsive customer service regarding refund
Business reply on Google
Hello Ananda. We hear you. Please help us understand more about your experience by dropping us a line at https://ovtn.io/iyxtyy9 so we can learn more and make it right for your next visit.
Incomplete order provided and refund request was denied by staff.
Business reply on Google
Hello Grant. We hear you. Please help us understand more about your experience by dropping us a line at https://ovtn.io/iyxtyy9 so we can learn more and make it right for your next visit.
The customer experienced a thirty minute wait for takeout food.
Business reply on Google
Hello Jake. We hear you. Please help us understand more about your experience by dropping us a line at https://ovtn.io/iyxtyy9 so we can learn more and make it right for your next visit.
The food was dry and overpriced for the portion size.
Business reply on Google
Hello Tom. We hear you. Please help us understand more about your experience by dropping us a line at https://ovtn.io/iyxtyy9 so we can learn more and make it right for your next visit.
The food quality was poor and service was slow.
Business reply on Google
Hello Kevin. We hear you. Please help us understand more about your experience by dropping us a line at https://ovtn.io/iyxtyy9 so we can learn more and make it right for your next visit.
The restaurant failed to include the steak in the order.
Business reply on Google
Hello Jamieson. We hear you. Please help us understand more about your experience by dropping us a line at https://ovtn.io/iyxtyy9 so we can learn more and make it right for your next visit.
Incorrect food items were delivered without customer notification.
Business reply on Google
Hello Marie. Thank you for your feedback. We're sorry your experience didn't match your expectations. We have made management aware of the issues with your order. We appreciate your patronage and want to ensure you have the best dining experience with us. Please note that for orders placed through third-party delivery services, we do not have control over refunds or order adjustments. You Will need to reach out to Door Dash Immediately. Also, please help us understand more about your experience by dropping us a line at https://ovtn.io/iyxtyy9 so we can learn more and make it right for your next visit.
customer dissatisfied with portion size and pricing of additional chicken
Business reply on Google
Hello Joseph. We hear you. Thank you for your feedback. Please help us understand more about your experience by dropping us a line at https://ovtn.io/iyxtyy9 so we can learn more and make it right for your next visit.
Customer experienced food poisoning after eating a steak bowl.
Business reply on Google
Hello ziare. We hear you. Thank you for your feedback. Please help us understand more about your experience by dropping us a line at https://ovtn.io/iyxtyy9 so we can learn more and make it right for your next visit.