Naval Hospital Jacksonville
🩺 Health & Wellness · Jacksonville
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Excessive wait times and insufficient staffing in the emergency room
The patient experienced a four hour wait time for medical care.
Business reply on Google
We apologize for your experience. The US average for treatment time is around 3.5 hours. There is a lot of illness going around right now. In the future you can always visit the closest facility to your home.
Inadequate medical care, long wait times, and poor communication systems.
staff fail to answer phones preventing patient appointment scheduling
Medical malpractice, unauthorized procedures, and systemic failure to provide proper care.
Medical staff provided poor care and ignored equipment failure during labor.
Patient experienced appointment cancellations and inaccurate medical record documentation.
Medical negligence and misdiagnosis during pregnancy care
Excessive wait time for discharge papers at the hospital
pharmacy prescription activation and fulfillment process is inefficient
Inadequate medical care, long wait times, and dismissive staff behavior.
Delayed medical intervention during labor resulted in infant birth injury.
Business reply on Google
We take your concerns seriously. Please contact Patient Relations at usn.jacksonville.nmrtc-jax.list.customer-service-staff@health.mil or 904-542-9175 so we can address your concerns!
Inconsistent medical care and poor record keeping during pregnancy
Business reply on Google
Please contact Patient Relations at usn.jacksonville.nmrtc-jax.list.customer-service-staff@health.mil or 904-542-9175 so we can address your concerns.
Long emergency room wait times and unresponsive phone lines.
Business reply on Google
What number online were you trying to call? Were you looking on our website, https://jacksonville.tricare.mil/?
Staff lack urgency and are difficult to reach by phone.
The pharmacy wait time is excessively long.
excessive wait times and poor service at the hospital pharmacy
Inaccurate information provided and lack of communication regarding medical paperwork
Staff were dismissive and provided incorrect location information for the facility.
Inaccessible phone support and inability to schedule appointments.