π©Ί Health & Wellness Β· Seattle
total experiences
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Excessive charges and refusal to renew a long-standing disability permit.
Staff refused service due to insurance type and closing time.
Poor communication and inability to reach staff regarding expired medical referrals.
Patient was left locked inside the facility after long wait times.
Business reply on Google
Thank you for your comment. We take feedback seriously and use it to improve. Although we cannot discuss individual health information or services online due to patient privacy laws, we encourage community members to email their phone number to [email protected] so that a member of our team can get in touch by phone. Thank you.
Long wait times, unprofessional staff, and repeated medical misdiagnosis.
Business reply on Google
Thank you for taking the time to leave a review. Our goal is to provide quality, respectful care to all our community members. Neighborcare Health takes feedback seriously, and uses it to improve our services. Due to privacy laws, we cannot discuss individual care or health information online. We encourage community members to email their phone number to [email protected] so that a team member can get in touch by phone to learn more about their experience.
Inadequate mental health services and unprofessional psychiatric care provided.
Front desk staff were rude and uncaring to a patient.
Clinic lost appointment record and failed to provide continuity of care
Business reply on Google
Thank you for your comment. We take feedback seriously and use it to improve. Although we cannot discuss individual health information or services online due to patient privacy laws, we encourage community members to email their phone number to [email protected] so that a member of our team can get in touch by phone.
Staff were dismissive and doctors failed to provide comprehensive medical testing.
reception staff are unprofessional and cause appointment delays
Business reply on Google
Thank you for taking the time to leave a review. Our goal is to provide quality, respectful care to all our community members. Neighborcare Health takes feedback seriously, and uses it to improve our services. We invite patients with concerns to email their phone number to [email protected] so that a team member can get in touch by phone to learn more about their experience. Thank you.
Physicians falsified medical records and dismissed patient symptoms.
Business reply on Google
Thank you for your comment. We take feedback seriously and use it to improve. Although we cannot discuss health information or services online due to patient privacy laws, we encourage community members to email their phone number to [email protected] so that a member of our team can get in touch by phone. Thank you.
Incompetent staff and excessive wait times for routine medical procedures.
Business reply on Google
Thank you for your comment. We take feedback seriously and use it to improve. Due to privacy laws, we cannot discuss health information or service in this forum. We encourage community members to email their phone number to [email protected] so that a member of our team can get in touch by phone. Thank you.
Unhelpful and unfriendly customer support agent on the phone
Business reply on Google
Thank you for your comment. At Neighborcare Health our goal is to provide excellent care and service to all members of our community. We take feedback seriously and use it to improve. Due to privacy laws, we cannot discuss health information or service in this forum. We encourage those with concerns or questions to email their phone number to [email protected] so that a member of our team can get in touch to learn more, answer questions and address issues. Thank you.
misdiagnosis of skin condition led to two years of unnecessary treatment
clinicians are dismissive and unwilling to collaborate on patient care
Patient charged for unsolicited medical exams by the provider.
Business failed to open at scheduled time without notice
Clinic staff refused to treat a patient with an active injury.
Staff negligence and failure to provide adequate medical care and follow-up
facility failed to bill insurance correctly causing account to go collections