New York Nails & Spa
💅 Beauty & Spa · Dallas
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Unsanitary conditions and physical injury caused by staff negligence
Payment system failure caused customer inconvenience
The quality of the nail service was poor.
Customer was refused service despite arriving before closing time.
Poor quality nail service with long wait and minor injury
Technician cut nails too short and performed poor quality manicure.
Poor application caused physical injury and infection to the customer's cuticles.
The salon is unclean and the staff provided poor service.
Unsanitary conditions, unprofessional staff behavior, and poor service quality.
unsanitary tools and cold water provided during pedicure service
The technician performed an incomplete and poor quality pedicure service.
Poor quality nail application and excessive pricing for services rendered.
The business charged significantly more than the quoted price.
Unsanitary equipment and poor quality pedicure service provided.
Technician provided poor quality nails and unprofessional service.
Staff was pushy and unprofessional regarding additional services.
Poor service quality and unprofessional behavior from staff
Business reply on Google
I'm sorry to hear about your uncomfortable experience at the nail salon. It seems there was a misunderstanding regarding the services you requested, as a color change usually doesn't include nail shaping and cuticle work. I understand that you were also not charged at the time of the service due to the dissatisfaction. Your feedback is important to us. I hope your next visit will be more enjoyable.
Customer sustained a finger injury due to technician negligence.
Business reply on Google
Appreciated !
Technician used incorrect materials and demanded cash payment to avoid taxes.
Nail design was incorrect and the polish quality was poor.