No. 7 Salon and Spa Studio
💅 Beauty & Spa · Indianapolis
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Customer charged cancellation fee despite medical emergency and received no response.
The stylist cut hair shorter than requested and unevenly.
The salon was disorganized and the pedicure quality was poor.
Nail polish application was incomplete and service quality was poor.
The manicure polish chipped and peeled off within one day.
Massage therapist failed to perform expected areas of the treatment.
Business reply on Google
Hello Brad, we are so sorry you had this experience. Normally when women get a massage with us we do not want to get the massage lotion in their hair or mess up their hairstyle. However, we will make sure our massage therapist ask in the future if a client is ok with us massaging their scalp. We thank your for your feedback and next time you see us we will deliver nothing but the best!
Customer waited over thirty minutes for a scheduled appointment.
Business reply on Google
Hello Megan, we are so sorry that you had to wait. This will never happen again. Thank you for your input!
Technician caused skin injury during an eyebrow waxing appointment.
Rough facial technique caused skin damage and poor facility cleanliness.
The salon provided poor manicure quality and unauthorized billing charges.
The stylist cut bangs without the customer's request or consent.
Makeup artist lacked skill and provided poor quality service
Stylist failed to consult on hair treatment and cutting preferences.
Customer was overcharged for services not received
Stylist ignored instructions and cut hair significantly shorter than requested.
Poor quality manicure and unprofessional staff behavior during bridal party visit
Mandatory trial run policy increases cost for bridal hair services.