π½οΈ Restaurants Β· Pacific Palisades
total experiences
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The customer experienced poor service at the bagel shop.
Business reply on Google
We appreciate your feedback, William. We strive for 100% satisfaction, and we're sorry to hear we fell short this time around. We would love the opportunity to discuss this with you and make things right. Please reach out to us at https://www.noahs.com/contact/ with the details of your visit. If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this!
The store is dirty and the manager was rude.
Business reply on Google
Hi Nephel, we are looking into this situation right away. The experience you describe is unacceptable and does not reflect our standards and values. Please reach out to us at https://www.noahs.com/contact/ with the details of your visit so we can assist and turn your experience around. If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this!
Broken equipment and poor maintenance at the bagel shop
Business reply on Google
We are sorry to hear your visit didn't match your expectations, Ron. We value all of our customers and want to make sure we're providing the best experience possible. Please reach out to us at https://www.noahs.com/contact/ with the details of your visit so we can assist and turn your experience around. If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this!
The bagel texture was leathery and the toasting was inadequate.
Business reply on Google
We're sorry to hear your meal was not up to our standards, Anthony. You should always expect the highest quality product at Noah's NY Bagels. If you'd like to share more about this matter, please do so at https://www.einsteinbros.com/contact/ so we can follow up with you. If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this!
Staff provided incorrect orders and failed to toast bagels properly.
Business reply on Google
We're so sorry to hear about the issues you had at our store, Morgan. We value our customers and always want you to have the best possible experience at every Noah's NY Bagelsβ we are sorry that we missed the mark. Please reach out to us at https://www.noahs.com/contact/ so we can follow up with you.
The bagels are considered overrated by the customer.
Business reply on Google
Hi, we're sorry to hear we failed to meet your expectations. We make sure we're providing the highest quality products at every Noah's NY Bagels - it sounds like we can make some improvement. We'd appreciate it if you reach out to us at https://www.noahs.com/contact/ so we can learn learn more about your experience. Please include the details of your visit.
Staff consistently forgets items and fails to follow preparation instructions.
Business reply on Google
This is disappointing to hear, Emeely. You should always expect the highest quality product and excellent service at Noah's NY Bagels. We are sorry that we missed the mark. We would love to learn more about your experience, please reach out to us at https://www.noahs.com/contact/ so we can follow up with you.
The bagel was stale and the lox ratio was insufficient.
The customer received a burned bagel in their order.
Manager exhibits rude behavior toward staff and ignores customers
The cashier was rude when addressing an incorrect order.
Incorrect order, long wait times, and incorrect billing charges.
Bagels are underbaked and have an undesirable texture.
Staff provided incorrect order and displayed unprofessional attitude.