Northeast Auto Care
🚗 Auto & Repair · Philadelphia
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
unprofessional staff and poor quality of automotive repair services
The mechanic shop damaged the customer's car tyre.
Business reply on Google
Just filled a police complaint with 2nd district. License Plate - MHD8217. I have everything on camera. Hopefully see you in court . Also just for your knowledge it’s tire* not tyre .
Engine swap performed with disconnected sensors and damaged wiring.
Business reply on Google
According to our logbook we don’t see a engine swap in last 3 months I’m sorry to hear you had such a negative experience at our shop. Our goal is always to provide excellent service. We would love to speak with you further about your visit Please feel free to comeback and you will be taken care at no cost
vehicle returned with new dashboard warning lights after service
Staff appeared unprofessional and lacked clear roles or identification.
Business reply on Google
Thank you for leaving a review. We take feedback very seriously; however, I'm afraid we cannot find any record matching your name or details. We strive to provide 5-star service, if you feel you have received anything less, we would greatly appreciate the opportunity to amend it
mechanics installed brake pads incorrectly and refused to fix the error
Business reply on Google
Thank you for leaving a review. We take feedback very seriously; however, I'm afraid we cannot find any record matching your name or details. We strive to provide 5-star service, if you feel you have received anything less, we would greatly appreciate the opportunity to amend it
mechanics lacked technical knowledge and attempted unnecessary diagnostic procedures
Business reply on Google
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention
The repair shop sells vehicles with known mechanical defects.
Business reply on Google
Wrong store probably Tell something what exactly happened I am located 6904 castor ave You can call me and tell me what happened And I don’t sell cars my shop Its just repair shop
Staff screamed at customer and refused to provide a service receipt.
Business reply on Google
Thank you for leaving a review. We take feedback very seriously; however, I'm afraid we cannot find any record matching your name or details. We strive to provide 5-star service, if you feel you have received anything less, we would greatly appreciate the opportunity to amend it
Technicians damaged rims and provided inconsistent pricing for tire mounting services.
Vehicle returned in worse condition after repair service
mechanic is perceived as untrustworthy
Owner failed to pay proceeds from a vehicle sale