Northwestern Medicine Immediate Care Bronzeville

The immediate care location does not answer their phone calls.

Clinic refused to complete insurance prior authorization for prescribed medication.

provider failed to clearly communicate an asthma diagnosis to the patient

Long wait times due to insufficient staffing levels at the facility.

Staff member displayed unprofessional attitude and behavior toward the patient.

The facility does not accept the patient's specific insurance plan.

Medical professional misdiagnosed monkeypox and dismissed patient concerns