Oak Street Health Aramingo Primary Care Clinic
🩺 Health & Wellness · Philadelphia
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Patient reports disrespectful treatment by staff causing fear and stress.
Business reply on Google
Hello, thank you for taking the time to share your experience with us. Oak Street Health's mission is to deliver an unmatched patient experience. Can you please contact us at (866) 983-3450 so we can learn more?
The clinic fails to return patient phone calls in a timely manner.
Business reply on Google
Hello, thank you for taking the time to share your experience with us. Oak Street Health's mission is to deliver an unmatched patient experience. We take your feedback very seriously and are looking into this matter.
Clinic allegedly soliciting patients and forging medical record release signatures
Frequent physician turnover and long wait times for appointments.
Business reply on Google
Hello, thank you for taking the time to share your experience with us. Oak Street Health's mission is to deliver an unmatched patient experience. We take your feedback very seriously and are looking into this matter.
Patient assigned new provider without notice and felt rushed during visit.
Business reply on Google
Thank you for taking the time to leave a review of your recent visit to Oak Street Health. We're always looking for ways to improve. Please call us at (866) 983-3450 if you'd like to share more details. We'd like to hear more about your experience so we can make your next visit even better.
delays in receiving paperwork and medical authorizations after office visits
Business reply on Google
Thank you for taking the time to leave a review of your recent visit to Oak Street Health. We're always looking for ways to improve. Please call us at (866) 983-3450 if you'd like to share more details. We'd like to hear more about your experience so we can make your next visit even better.
clinic failed to process medication refills and ignored patient communication attempts
Business reply on Google
Hello, thank you for taking the time to share your experience with us. Oak Street Health’s mission is to deliver an unmatched patient experience. Can you please contact us at (866) 983-3450 so we can learn more?
difficulty reaching primary doctor for referrals and lack of returned calls
Business reply on Google
Hello, thank you for taking the time to share your experience with us. Oak Street Health’s mission is to deliver an unmatched patient experience. Can you please contact us at (866) 983-3450 so we can learn more?
Difficulty scheduling appointments due to inefficient call center system.
Business reply on Google
Hello, thank you for taking the time to share your experience with us. Oak Street Health’s mission is to deliver an unmatched patient experience. Can you please contact us at (866) 983-3450 so we can learn more?
patient did not receive the promised facility tour
Provider failed to diagnose vaginal cancer during a physical examination.
Business reply on Google
We take our reviews seriously, and recognize all reviews as important. Please reach out to us at (866) 983-3450 so we may work with you directly. We hope to hear from you soon.
Difficulty scheduling appointments and unprofessional behavior by front desk staff.
Business reply on Google
We pride ourselves on providing the highest level of care, so we hope you will reach out to us at (866) 983-3450 so we may discuss this review with you directly. Thank you.
prescription refill request has not been processed after four days
Business reply on Google
Hello, thank you for taking the time to share your experience with us. Oak Street Health’s mission is to deliver an unmatched patient experience. Can you please contact us at (866) 983-3450 so we can learn more?
Patient experienced a forty-five minute wait for intake.
clinic fails to return calls and provides inadequate patient care
Business reply on Google
Hello! Oak Street Health’s mission is to deliver an unmatched patient experience. We’re happy to hear that a teammate was able to reach you and help you make an action plan. Please contact us at (866) 983-3450 if you need any further assistance.
Clinic failed to diagnose illness, canceled appointments, and ignored follow-up calls.
Business reply on Google
Hello, thank you for taking the time to share your experience with us. Oak Street Health’s mission is to deliver an unmatched patient experience. Can you please contact us at (866) 983-3450 so we can learn more?
Patient with serious health conditions received no discharge instructions or medical…
Business reply on Google
Thank you for sharing your experience with us. We take your feedback very seriously and are looking into this matter.
clinic staff failed to process medication refills for an elderly patient
Business reply on Google
Hello, thank you for taking the time to share your experience with us. Oak Street Health’s mission is to deliver an unmatched patient experience. Can you please contact us at (866) 983-3450 so we can learn more?
Clinic refused to provide medical care to a stroke patient
The clinic transport driver exhibited unsafe and unprofessional driving behavior.
Business reply on Google
Hi, feedback is important to help us improve. Please reach out to us at (866) 983-3450 at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.