Oasis
🍽️ Restaurants · Far Rockaway
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
customer experienced severe stomach ache after consuming food
Business reply on Google
Hello,puspita,Thank you for your comments and for your kind words. We were deeply concerned to hear that you experienced stomachache after your meal; we sincerely apologize, as we are unsure whether this was due to a peanut allergy triggered by the chili oil or simply because the oil was too spicy. Please rest assured that we are fully committed to the freshness and hygiene of our food. We welcome you to visit us again and offer further feedback on our dishes.
Staff restricted seating options despite the restaurant being empty.
Business reply on Google
The staff wanted to make your seat more comfortable. We are so sorry for the inconvenience.
Staff refused service despite available tables and no wait time provided.
Business reply on Google
There were too many customers at that time, and we were afraid that it would affect the quality of service, so we stopped accepting orders. We are deeply sorry for the inconvenience caused to you.welcome come back.
restaurant refused service despite available seating and no wait estimate
Business reply on Google
There were too many customers at that time, and we were afraid that it would affect the quality of service, so we stopped accepting orders. We are deeply sorry for the inconvenience caused to you.welcome come back.
The beef bowl was served extremely dry.
Business reply on Google
Thank you for your evaluation,we will accept and improve it.
The ramen broth was flavorless and the noodles were mushy.
Business reply on Google
We are so sorry that our food didn't satisfy you.
The food served was poor quality, improperly cooked, and potentially spoiled.
Business reply on Google
We put the soft boil egg in the homemade sauce,so it's brown,we always keep the egg fresh.The shrimp dumpling is come from the factory,it's a good brand：KIMBO,no made by ourself.we change the oil frequently.we are regretly for your unhappy an misunderstang,if you have any question,you can call us or come to our restraunt,we'll give your a satidfried replay.
The ramen egg was served cold and not fresh.
Ramen served at low temperature with overcooked noodles and plastic bowls.
customer waited thirty minutes without being greeted or served