Olive Garden Italian Restaurant
🍽️ Restaurants · Dallas
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Waitress provided unprofessional service and used profanity in front of guests.
website online payment processing and login failures
Manager pressures customers about bill payment before they finish their meal.
Staff were rude and unhelpful regarding vegetarian dining options.
Presence of insects in food and restaurant facilities.
The breadsticks were hard and the server failed to provide service.
Staff failed to greet or serve customers for eighteen minutes.
Server was rude and provided poor service regarding soup portions.
The waiter failed to deliver the appetizer and provide ongoing service.
Business reply on Google
Katherine, this is not the kind of experience we want to provide and we apologize for letting you down. If you would like to discuss this further, please send an email to [email protected] with your name and the location you visited. The check number from your receipt is also helpful if it's available.
Inadequate salad ingredients and delayed, lukewarm breadsticks.
Incorrect order received and additional wait time at pickup.
Waitress provided poor service and was rude to the customer's wife.
Long wait times, incorrect order, and poor staff service
Business reply on Google
Marcus, we're sorry to hear how disappointing this experience was for you. If you want to discuss your experience with a member of our Guest Relations team, please send us an email at [email protected]. Be sure to let us know the name your review is posted under and the restaurant location you reviewed.
Waiter provided poor service and was unresponsive to requests.
Business reply on Google
We never want to let our guests down and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at [email protected]. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Dallas restaurant.
Inaccurate availability information, rude management, poor service, and unclean…
Business reply on Google
Anthony We never want to let our guests down and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at [email protected]. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Dallas restaurant.
Long wait times and poor food quality with unresponsive staff.
Business reply on Google
Jeri, we're sorry to hear about your visit and hope to learn more so we can try to help. Please email us at [email protected] with your full name and the location you visited, so we can make sure the right team reaches you.
The steak was overcooked and the meal was unsatisfactory.
Business reply on Google
Mark, we're sorry to hear about your visit and hope to learn more so we can try to help. Please email us at [email protected] with your full name and the location you visited, so we can make sure the right team reaches you.
Long wait time and lack of staff acknowledgment at the restaurant.
Slow service and poor quality of food served.
Inattentive staff failed to deliver orders and provide consistent table service.