Omni Fitness

Business reply on Google

Thank you for sharing your feedback. At Omni, we hold ourselves to high standards of professionalism, client care, and integrity. While we regret that your experience did not meet your expectations, we feel it is important to address some significant inaccuracies in your account to ensure transparency and clarity. 1. Billing & Communication: Our invoicing processes are designed to be consistent and straightforward. While we strive to respond promptly to all client requests, any perceived delays or reminders needed were not intentional. We apologize if this caused any inconvenience and will continue refining our communication processes. 2. Nutrition Counseling & Fitness Recommendations: We aim to provide tailored guidance and recommendations to support every client’s individual goals. Resources such as food tracking tools or suggested footwear are meant to enhance the fitness journey, never as requirements. We regret if these suggestions were misunderstood and will review how we communicate them in the future. 3. Session Focus & Professionalism: Omni is dedicated to providing personalized attention during sessions. Any operational responsibilities or interactions with other clients