One World Bank
💳 Finance & Insurance · Dallas
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The bank provides poor customer service for business and personal accounts.
Bank staff are rude and dishonest
Difficulty reaching staff and lack of mobile banking application
Business reply on Google
We sincerely apologize for the experience you had with customer service. Our customer service team will reach out to you and contact you to assist you with any other problem you are experiencing.
Bank refused to provide change to a non-account holder.
Business reply on Google
A Thomas, we at One World bank sincerely want to apologize that our service did not satisfy your expectations. We appreciate your feedback in this matter. - One World Bank Customer Service
Security guard photographed customer and vehicle without clear communication
Business reply on Google
Thank you for your review. We are sorry to hear you had such a horrible experience and you were terrified. The bank priority is to provide a great customer experience to the community and every day we are working to improve our security guidelines. - One World Bank Customer Service
Staff refused to provide coins because the customer lacked an account.
Business reply on Google
Hello Joseph Martins, we would like to apologize for the bad experience at our Bank. Our number one priority is to provide the best customer experience and we will use the feedback to make us better. - One World Bank Customer Service